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AI assistant that writes email replies

Which AI assistant writes the best email replies for you?

Updated · 34 assistants ranked

This report ranks assistants on one job: replying to an email for you. Our test asks it to turn down a meeting time and offer two others, so it has to reply on the right thread, offer times that are really free, and sound like you. It is narrower than the inbox and calendar report, which also covers connected tools and a daily briefing; this one is only about the reply.

Top picks

  1. 1
    MuseTop pick

    Email 10

    Free tier · App, WhatsApp · 47% positive in 123 public quotes

    10
  2. 2

    Email 10

    Price not stated · App · 66% positive in 137 public quotes

    10
  3. 3

    Email 10

    Paid · App

    10
  4. 4
    HarkBest free option

    Email 9

    Free tier · App

    9
  5. 5
    TownFastest that's still good

    Email 9Time to finish 6m 30s

    Free tier · WhatsApp, Telegram, App · 83% positive in 177 public quotes

    9

Top pick: highest average here. Best free option: highest among assistants you can use for free. Fastest that's still good: quickest median time to finish among those averaging 7 or more.

Full ranking

How this report works

Assistants are ranked by their Email replies score. Only assistants that took the Email replies test are included, and a reply sent to the wrong person or at the wrong time counts against the score.

How to choose

  • Decide whether it may send or only draft. Several assistants save a draft in Gmail for you to check, which is the safer start.
  • Check the sign-off and tone on a real reply. The test compares the draft with your sent emails, so read one before you trust it.
  • Look at the times it offers. A good reply checks your calendar; an assistant that guesses free slots will double-book you.

What users say

Instinct · Zoë Schiffer ·

Last week it told me 'NOT TO OPEN' an email from a friend inviting me to a backyard BBQ—it turned out to be a phishing scam.

Open source
Instinct · Rex Lowther ·

Supposed to ping me when an email comes in and it doesn't for awhile.

Open source
Muse · Lisa Eadicicco ·

The agent, which Meta launched on September 8, booked a Friday date night and made a packing schedule for my upcoming move. It also emailed a friend about a trip next month and made a planning document with places we want to visit.

Open source
Muse · Katie Notopoulos ·

First, I asked it to look through my email and send me a daily digest of "important" emails (my inbox gets quickly clogged with PR pitches and newsletters). It did this admirably well.

Open source

Frequently asked questions

Which assistant is best for this?

Muse leads with an average of 10.0, ahead of Instinct and Dots.

Is there a good free option?

Muse is the highest-ranked assistant with a free plan, averaging 10.0.

How did you test these assistants?

Every assistant got the same published tests, word for word, scored from three checkpoints and the number of corrections it needed. Each test is on the Dimensions page.