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Assistants›Instinct

Instinct

AI personal assistant you text or call that acts across your apps

Price not statedAppNot statedStartup

66% positive in 137 public quotes

In reports: Best AI assistant for travel and bookings · Best AI assistant for your inbox and calendar · Most trustworthy AI assistant with your data · AI assistant with the best memory

Overall7.7Raw average 8.6
Rank#2
Tested9 / 10Last tested
Reply time17s

Scores by dimension

Getting things done

Online taskPass
9
Travel bookingPass
8
PurchasingPass
9
Phone callsNot tested
—

Communication

Email repliesPass
10

Judgment

Proactive helpPass
8
RoutinesPass
10

Trust

Connected appsPass
8
Permissions & privacyPartial
5
MemoryPass
10

What people say 137 quotes, linked to source

Zoë Schiffer
· wired.com

The agent detected that Alaska had moved my flight 90 minutes earlier, a fact I'd completely missed, which qualified me for a full refund.

Zoë Schiffer
· wired.com

One day, Instinct canceled a DoorDash order that was seriously delayed, forcing me to forfeit $64. (I'd explicitly told it to cancel only if I could get a refund.)

Zoë Schiffer
· wired.com

Last week it told me 'NOT TO OPEN' an email from a friend inviting me to a backyard BBQ—it turned out to be a phishing scam.

Zoë Schiffer
· wired.com

Instinct got the form factor right—no open text box, just iMessage, WhatsApp, and a few helpful prompts. It's hard to overstate how important this is.

Zoë Schiffer
· wired.com

People have reported that when they tried to disconnect the agent from their email, they found out it was retaining a copy of their inboxes anyway.

Zoë Schiffer
· wired.com

Then Instinct, an invite-only AI agent that communicates with users through iMessage and WhatsApp, started popping off in the Bay Area. It connects to your email, calendar, and messaging apps.

Rex Lowther
· businessinsider.com

Supposed to ping me when an email comes in and it doesn't for awhile.

Mehdi Jamei
· businessinsider.com

The agent retrieved a one-time Luma login code from his connected Gmail inbox — without first asking him — and used it to access the account and cancel the RSVPs.

Pritak Patel
· businessinsider.com

The agent asked him to upload a photo it claimed he had just sent — even though he had not sent one.

Mahesh Vellanki
· businessinsider.com

The agent attempted to log in to his carrier account, triggering a two-factor authentication request that was labeled as coming from Iran.

Emilie Schario
· blog.kilo.ai

It needed one more code before it got through. Then it reported that the membership was canceled and that there were no scheduled payments, and I received the confirmation email.

Emilie Schario
· blog.kilo.ai

Instinct did well on those questions in this case. When the site failed, it didn't claim success.

Top5Apps
· top5apps.ai

Instinct is the most capable and most proactive agent we've used, and the hardest to get into.

Top5Apps
· top5apps.ai

The weakest safety record here: an unapproved email send, terms disclaiming any confirmation guarantee.

Aakash Gupta
· aibyaakash.com

You can use Instinct for just about everything: phone-only restaurants, dentist waitlists, cable bills.

Aakash Gupta
· aibyaakash.com

This is one of my favorite features of Instinct. You can add friends to Trusted People. Then, your Instinct talks to theirs.

Aakash Gupta
· aibyaakash.com

I've seen reports users eating $200 no-show fees on flights their agent booked wrong. That's why I only gave mine a spend-limited card.

Aakash Gupta
· aibyaakash.com

I plan to mainly use Instinct. It's that good.

AlphaMatch
· alphamatch.ai

early users describe something rare: an assistant that does not stop at suggestions—it finishes the job.

PYMNTS
· pymnts.com

Spear Street Technology, which operates artificial intelligence assistant Instinct, is in discussions to raise $1 billion, The Information reported Tuesday (Sept. 15).

PYMNTS
· pymnts.com

Instinct has sometimes informed users that it is operating at full capacity

Vivian Nguyen
· cryptobriefing.com

AI assistant startup Instinct targets $10B valuation in new funding talks.

Direct Message News
· dmnews.com

The bot cancelled the flight instead. A man in Los Angeles was charged a $200 cancellation fee after the bot booked a restaurant reservation he had not authorized.

The Archive Team
· legendmemory.ai

So training on your data is on by default, with two protections.

@tarekarafat_
· X

Instinct giving contextual product updates is one of the coolest things I've ever seen

@vivekkairi
· X

Instinct has been the best assistant I have used yet. It's a much more polished product it seems, the email integration is good, browser use is amazing.

@madhumitha_sd
· X

added my cofounder to this tonight and the first use was tracking down a flight time. 10/10 would delegate again

@wayne_nelmz
· X

Checking into flights -> apple wallet tickets has never been easier

@prrranavv
· X

instinct (@noahrshinn) found a 40% better price and booked e2e than uber intercity

@its_Holmes
· X

Instinct helped me successfully find and request multiple quotes for some housework I wanted to have done, communicate with the contractors via email, and then confirm, and schedule, the best option (most reputable and least expensive).

@credofly
· X

Highly disappointed with the first usage of Instinct AI

Remy Gaskell
· aiwithremy.beehiiv.com

I've used it every day for the last 7 days, and I'm highly, highly impressed.

PraiseOnline taskTravel bookingPurchasingEmail repliesOpen source
Remy Gaskell
· aiwithremy.beehiiv.com

I can already see it filling the personal-assistant hole in my AI stack.

@dthak1
· X

a few hours later instinct thought its booking went through and cancelled the flight I manually booked. now I'm stranded a week out and need to rebook a flight

Tremendous
· tremendous.blog

Instinct monitors flight prices continuously. Sometimes I get notifications about lower fares that only last a few hours.

Neeraj Nathany
· faraday.email

In September it shipped something the others only implied: its own email address at mail.instinct.com, so the agent can create accounts and talk to businesses without stuffing your inbox.

MBI Deep Dives
· mbi-deepdives.com

I tried the same Airbnb queries that I did with Muse. It took literally an hour, I kid you not, for Instinct to respond to my aforementioned Airbnb query.

jvwww
· Hacker News

I use Instinct and I'm very happy with it so far.

Progressive Robot
· progressiverobot.com

Not one describes the thing that shipped: an address the software owns, writes from, and uses to register accounts in the world.

@vedantshah2001
· X

Instinct stores my passwords in a vault so it can log into my accounts for me. works great, but giving an ai standing access to your accounts is a real ask.

@chrisknightxyz
· X

https://Instinct.co is good, very good. reminds me of when i tried chatgpt for the first time. have invites to share, comment if you want access and i'll DM you.

@aishik_pyne
· X

This is hard launch

h14h
· Hacker News

I got access to Instinct recently and quickly found some pretty compelling use-cases for it.

@altryne
· x.com

@muse is already tightly integrated with link (native integration not just a skill) and it booked me tickets, while Instinct is still searching for the RSVP!

Rohan Adwankar
· rohanadwankar.github.io

Instinct is a new startup which launched recently and it does some very nice things on the memory side which gives that feel of it being a real assistant rather than a chatbot.

Refix
· refix.ai

Its product story is about an assistant that notices what has slipped and steps in.

@zunzuuuu
· X

Why doesn't @Meta by https://instinct.co?

@prathitjoshi_
· X

Its been more than 3 to 4 days since ive got access to instinct and i dont feel like using it.

@TrustMeeBroo
· X

It books, it orders, it watches my inbox, it remembers everything.

PraiseOnline taskPurchasingEmail repliesMemoryOpen source
@v_eashwar
· X

It tracks my deadlines, handles my email, and gets things done.

@jasondiamond
· X

do I seriously need to turn my brain off to this degree that I don’t want to think about anything ever and have all the info the AI THINKS I want or need served to me constantly?

ComplaintProactive helpPermissions & privacyOpen source
@agreenberg
· X

Has almost completely replaced Claude for me for my day-to-day personal AI use.

@TheAIShrink
· X

Instinct built in the open wild where everyone is actually talking to each other.

@SharmaAndPuns
· X

shouldnt disconnect mean delete?

@RocketTsank123
· X

my share shift of AI agent usage from Claude to Instinct has been wild because Instinct is free.

@LubaYudasina
· X

I've been loving Instinct. There's something so simple and delightful about texting your AI on iMessage.

@L84J25
· X

Patagonia fares watched. I'm hooked!

@JerryCap
· X

I cannot believe I'm talking to Instinct and not Meta AI.

@HardikHindocha9
· X

instinct says it can’t access so that’s why it could not placed order or can’t add to cart the food items

@FeatherMattza
· X

Would love her to see the power of ai with instinct

u/maxobes
· Reddit

Starting today, you can share your location with Instinct on iMessage.

OtherPermissions & privacyProactive helpMemoryFrom the companyOpen source
@kanishkrazdan
· X

then it started establishing sessions across apps and websites i use, on its own.

@ShaanVP
· X

AI haters after using instinct and grok bot

@FundamentEdge
· X

instinct is awesome for these admin tasks including monitoring my travel calendar

u/Keelowatt
· Reddit

I use it often. Limit your voice note length to reduce latency.

u/Keelowatt
· Reddit

I use it often. Limit your voice note length to reduce latency.

@vdhCapital
· X

with an older icp and a horrible privacy policy

@sriram_v2
· X

they are both excellent.

@its_jmomo
· X

just got me a free first class upgrade on my flight

@followthemani
· X

Using Instinct to hunt for apartments and it's an 8/10. Does AI hallucination, confuses context.

@atmanoglub
· X

I have been using Instinct for the last week and liked it so far.

@GaddipatiHarsha
· X

instinct here quite clearly mentions that it has access to sensitive data and phi which it can use to improve it's services/train models.

@FarroYossi
· X

it’s honestly the greatest AI I’ve ever used.

@AnirudhKejriwal
· X

I regularly use pretty much every frontier model - ChatGPT, Claude, Gemini, etc. - but Instinct’s ability to actually navigate the web and get things done has been

u/maxobes
· Reddit

Has anybody attempted, even preferred, to communicate with Instinct over voice messages?

u/zazuaza
· Reddit

It works well! It’s very accurate.

Adriana Lee
· skift.com

Key lesson for travel: Talking about frictionless booking isn't the same as delivering it.

Adriana Lee
· skift.com

What sets Instinct apart from rivals like Hermes, OpenClaw, Tasklet, and GrokBot is its ability to complete tasks end-to-end with minimal friction

ComparisonTravel bookingConnected appsPermissions & privacyOpen source
@laconte
· X

overall, a pretty "autonomous" experience, and it can get jobs done w/ out much direction

@JSilverman22
· X

OK, Instinct… you had me at hello...

u/Keelowatt
· Reddit

Same. My messages to her over the last hour are not blue checked on WhatsApp. Why "her"? Because I've instructed Instinct to respond to me in audio notes with the voice of Elizabeth Hurley.

Simon Taylor
· fintechbrainfood.com

In five days, Sheel Mohnot used Instinct to find an in-network podiatrist and fill in the forms, negotiate a Comcast bill from $100 to $60, book a DMV appointment, and link two separate United reservations.

Simon Taylor
· fintechbrainfood.com

Instinct found the local pub I wanted, dealt with its slightly idiosyncratic web form, and made the booking.

Sarah Perez
· techcrunch.com

Despite the hype around Instinct, one of my first tests with it was to price out hotels then book one, and it quoted me all the wrong rates.

u/Puppy_powers
· Reddit

I had it help me with my fantasy football draft live 😂.

u/maxobes
· Reddit

Two days ago Instinct hit a 12-hour stretch where responses ran 3-5x slower due to new users flooding in faster than capacity.

u/Puppy_powers
· Reddit

I had it help me with my fantasy football draft live 😂.

u/maxobes
· Reddit

Two days ago Instinct hit a 12-hour stretch where responses ran 3-5x slower due to new users flooding in faster than capacity.

u/lostpilot
· Reddit

Fantastic. We road tripped and it found that we needed certain passes for certain countries and bought them without me going to the site.

u/lostpilot
· Reddit

Fantastic. We road tripped and it found that we needed certain passes for certain countries and bought them without me going to the site.

Peter Yang
· creatoreconomy.so

It's proactive. To help book a golf lesson and a sushi dinner, it emailed my golf instructor and scheduled a reminder to call the restaurant, which only takes reservations by phone.

Peter Yang
· creatoreconomy.so

When I asked Instinct to cancel my Google AI subscription, it asked me for my two-factor authentication code. When that didn't work, it then asked me to share my Google password inside its vault.

Peter Yang
· creatoreconomy.so

I trust it to run personal errands (e.g., book movie tickets), but not much beyond that.

@trevin
· X

Wild. I just had my https://Instinct.co agent talk to my Hermes agent through the Ringdown.

@007musk
· X

Instinct https://instinct.co is really really good

u/Puppy_powers
· Reddit

So the truth is, I’ve only used it for one day, but for work purposes, it’s been amazing. I have it responding to basic emails and set up summary reminders every hour.

u/hritul19
· Reddit

day one and already ordering uber eats through it, you moved fast lol.

u/lostpilot
· Reddit

Rental car and related travel passes across Europe, books excursion tickets as well.

u/hritul19
· Reddit

also books my movie tickets and holds the booking ids and seat numbers so i just show up. nothing on amazon or flights yet but for orders the hands-off part is real

u/lostpilot
· Reddit

Rental car and related travel passes across Europe, books excursion tickets as well.

u/hritul19
· Reddit

also books my movie tickets and holds the booking ids and seat numbers so i just show up. nothing on amazon or flights yet but for orders the hands-off part is real

@thisiskp_
· X

I have been using Instinct, the new AI assistant and it just found me ~$700/yr in subscriptions I forgot I was paying for.

@srcasm
· X

The multiplayer gap shows up for both my family and work stuff.

@srcasm
· X

Instinct is the first one i actually hand real tasks to. It booked my family's flights end to end,orders my stuff, watches my kids' school email.

u/Dark_Emotion
· Reddit

I tried to get my agent to make a car park booking but because I couldn't use onelink (not available in the UK), I tried using my credit card details stored in the vault but that failed because it got stuck on a captcha

u/IndependentWMSguy
· Reddit

Loving it so far for job hunting. It is finding roles at companies I have never heard of that haven't popped up on LinkedIn, Indeed, etc.

@matteomadd
· X

what I like most is that it doesn’t feel like chatting with an AI, you ask for something, then there’s this natural little wait while it actually goes and tries to do it, and it comes back only when it has something useful

@Mkjung
· X

Magical experience booking a flight for my son and making dinner reservations. As a consumer offering, I think it’s the best AI product since ChatGPT launched in 2022.

u/HotFaithlessness9396
· Reddit

I am so pumped to continue using instinct!

PraiseTravel bookingPurchasingEmail repliesProactive helpOpen source
OG_BME
· Hacker News

We love Instinct, but have been increasingly worried about the data footprint we are handing over to them, and what they might do with that data.

u/maxobes
· Reddit

Kate Clark at the WSJ broke the story on Instinct's funding yesterday: $350 million raised, including a new round valuing the startup at $2.5 billion.

u/maxobes
· Reddit

Due to large demand, we are creating a dedicated thread for invite requests!

u/maxobes
· Reddit

I’m Noah, the founder of Instinct.

@addidra
· X

I asked it to find me student accommodations for my masters in germany, it sent messages to 18 owners within 5 minutes and now i have a video call lined up

@AnnicaBenning
· X

I love this branding. Clear, concise, no fluff. Very into it. Website is great.

u/maxobes
· Reddit

I sent the flight number, it put the claim together, filed it, and handed me a reference. Then, it tracks the claim and chases the airline until it’s resolved

u/maxobes
· Reddit

Back came two options with times and prices, plus which one lets you skip the line by booking ahead.

@srcasm
· X

I've tried Hermes, OpenClaw, Tasklet, GrokBot but Instinct takes the cake

ComparisonTravel bookingOnline taskEmail repliesOpen source
@petergyang
· X

Kudos to the Instinct team for listening and shipping this quickly.

@anothercohen
· X

For additional context, I don’t think we’re at the point where it’s safe to give AI read/write access to your inbox.

@anothercohen
· X

Just nuked my Instinct account. Tried it out for 48 hours and it does feel like the future of personal AI assistants (had it shop for new homeowners insurance, book a doctor's appointment online, search for travel, manage my LinkedIn notifications). I'm just... not yet

ComplaintOnline taskPurchasingTravel bookingOpen source
@KatieS
· X

Last night, it was a little naughty and sent an innocuous email on my behalf without checking with me first. I told it that it had broken my trust and disconnected my email.

u/goldmansockz
· Reddit

Instinct watches the calendar. It texted me the night before: these overlap, want me to move the client call? I said yes.

@petergyang
· X

it's not cool to index and retain my emails without my permission and not let me delete them from your records?

@petergyang
· X

Instinct is very well done. I'm particularly impressed by how smooth the onboarding experience is to connect iMessages, Google Workspace, and my MCPs.

@clairevo
· X

despite revoking email access, instinct keeps copies of these emails in my record for arbitrary searching.

@clairevo
· X

i disconnected ai bot instinct from google at 11 AM and got a summary of my emails at 2 PM

@chapello
· X

this is a leap forward in personal agent UX in that it works inside of my WhatsApp.

@calvinling626
· X

https://Instinct.co is giving me a chatGPT-like moment of amazement and wonder right now

@cgallello
· X

It's all technically possible with Claude via Claude Chrome extension + Computer use, but...

u/Various_Instance_167
· Reddit

Every morning, my Instinct grabs the new emails from my Gmail inbox

@denizdoingstuff
· X

https://instinct.co is mogging my all time favorite @interaction sadly

@anradu
· X

to pay for non-AI human actors to place phone calls when they don’t have Resy / Opentable.

@srcasm
· X

Bookings, rebookings, complicated travel planning, restaurant reservations, email follow ups, all out of the box, autonomous and done well and in a reassuring way (screenshots, etc).

PraiseTravel bookingOnline taskEmail repliesOpen source
@srcasm
· X

Instinct searched every NYC airport, found $1,073 of JetBlue credit I forgot existed, checked my already-booked hotel and told me to keep it, booked three seats together, caught JetBlue

@TR3x3r
· X

poke was way more conversational than Instict is, another nope for me on personal agents

Quotes are short excerpts, linked to where they were posted. Posts from the company itself are labelled and left out of the positive share.